Tina Simmons DeFoor, Class of 1985, is the Executive Vice President of Human Resources for Comcast. In her role with Comcast, she is responsible for leading all facets of human resources and organizational effectiveness for Consumer Product/Services Connectivity and Platform Teammates. DeFoor has responsibility for all people-related functions, including culture, employee management, sales compensation, change management, labor relations, HR policy, performance management, talent acquisition, and talent management. She previously held a similar role for Comcast’s Central Division.
She began her career with Bell Atlantic (now Verizon) as Manager of Call Centers for Small Business in Pennsylvania and Delaware. She then transitioned to PECO Energy as the Call Center Manager for call centers serving Southeast Pennsylvania customers. In her role as Practice Manager for Garter Group’s Contact Center Assessment service, DeFoor was able to use her operations experience to identify and share customer care best practices. She also built the Customer Care function at Software Consulting Group. DeFoor joined Comcast in a Customer Operations role in 2000.
A graduate of Villanova University, DeFoor holds a bachelor's degree in business and went on to earn a Master of Science in Organizational Dynamics from the University of Pennsylvania. Her professional studies include completion of Comcast’s premier leadership development program, Executive Leadership Forum, the Harvard Business School/CTAM (Cable & Telecommunications Association for Marketing) Cable Executive Management Program, the Cornell University ILR School HR Strategy Executive Education, and the Women in Cable and Telecommunications (WICT) Senior Executive Summit at Stanford Programs. DeFoor is an At-Large Member of the Board of Directors for the WICT Network. She serves as an Executive Champion of Comcast’s Women’s Employee Resource Group, and has served on the Villanova School of Business Dean’s Advisory Council. She is a member of the Alpha Kappa Alpha Sorority, Inc.
DeFoor has received Villanova University’s Eby Award for Outstanding Post Graduate Achievement, and has frequently been recognized as one of the Most Influential Minorities in Cable and one of the Most Powerful Women in Cable by Cablefax Magazine. DeFoor received the Off the Field Players’ Wives Association “Woman of Impact” Award and the WICT Southeast Chapter Red Letter Award in 2019. In 2022, DeFoor was recognized on the Career Mastered Magazine Diversity IMPACT 50 List in 2022. She currently splits her time between Philadelphia and Atlanta where she resides with her husband.